Insights
Plain answers to what buyers ask before they outsource software or choose a system: what to compare, what to ask a vendor, and what to settle before you sign.
How to outsource software development well: which model and place fit, what it costs, how to choose a partner, what the contract must say and how to work across time zones.
For founders, product owners and technical leaders · 11 min read
How to outsource software development step by step: what to hand over, how to brief a partner, how to test one, and how to stay in control of the work.
For companies choosing where to outsource · 8 min read
Offshore, nearshore and onshore outsourcing compared: time zones, communication, law, cost drivers and risk, and how to choose between them for your project.
For companies budgeting for outsourced software · 8 min read
What drives the cost of outsourcing software development: the work, the team, the pricing model and the place, and how to compare quotes fairly.
For companies shortlisting outsourcing partners · 8 min read
A due diligence checklist for choosing a software outsourcing partner: what to ask, what proof to see, how to run a paid pilot and which red flags to act on.
For companies about to sign an outsourcing agreement · 8 min read
A plain checklist of what a software outsourcing contract should settle: ownership, confidentiality, data protection, acceptance, payment, changes and exit.
For companies considering a team in East Africa · 8 min read
What to weigh before outsourcing software development to Kenya or East Africa: time zones, language, law, payment, power and internet, and how to test a team.
For companies that need engineers · 8 min read
Dedicated team, staff augmentation, freelancers or a project agency: how each works, when it fits, what to ask and how to keep control of the work.
For agencies and consultancies · 8 min read
How agencies and consultancies can subcontract software development under their own brand: when it fits, the models, quality control and contracts.
SACCOs, lenders, hotels, restaurants and clinics: what the system has to do, what to ask a vendor to show you and what to check before you sign.
For SACCOs · 13 min read
How to choose SACCO management software in Kenya: what it must cover, M-Pesa and loan checks, reports for the regulator, cost questions and red flags.
For hotels and lodges · 10 min read
What a hotel, lodge or guesthouse system must do in Kenya: bookings, front desk, housekeeping, M-Pesa, online channels, power cuts and cost questions.
For restaurants, cafés and bars · 11 min read
What a restaurant POS and management system must do in Kenya: orders, kitchen, M-Pesa, stock and recipes, tax receipts, offline use and cost questions.
For clinics and small hospitals · 9 min read
What clinic and small hospital software must do in Kenya: records, queue, lab and pharmacy, billing and claims, patient privacy, offline use and cost.
For lenders and mortgage providers · 9 min read
What loan origination and management software must do for a lender in Kenya: applications, underwriting, disbursement, servicing, collections and reports.
Payments, custom software, apps, AI, old systems, teams and support: how to decide, what it costs and what to ask.
For businesses that take M-Pesa · 9 min read
How M-Pesa integration with Safaricom's Daraja API works: paybill, till, STK push, callbacks, failures, reconciliation, payouts and what to ask a developer.
For any business · 8 min read
Should you build custom software or buy a ready-made product? How to decide, the signs that each has stopped working, and how to cut the risk of building.
For any business · 7 min read
What decides the price of custom software and apps in Kenya, three ways projects are priced, and how to get quotes you can compare. No made-up figures.
For any business · 7 min read
How to choose a software development company in Nakuru or anywhere in Kenya: what to check, contract terms, questions to ask and red flags.
For any business · 9 min read
Where AI and automation help a business in Kenya and where they do not, how to pick a first process, what can go wrong and what to ask a vendor.
For any business · 7 min read
Replace, wrap or modernise old software without stopping the business: four options, the risks of a full rewrite, moving data and what to ask a company.
For businesses that run their own software · 8 min read
What software support and maintenance should cover: kinds of work, severity levels, response and fix times, exclusions, reporting, cost models and red flags.
For anyone planning a new system · 7 min read
What a discovery phase in software development is, what you should be handed at the end of it, how it runs, and how to write a brief for a software company.
For anyone planning an app · 8 min read
How to choose between a web app, an installable web app, an Android app, an iPhone app or one app for both, by who uses it, where and on what.